Cedreo Training & Support

How to learn and master Cedreo easily
to get the most out of your conceptual designs.

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Free one-on-one training session

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Customer success team on hand

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Extensive knowledge base with
videos & tutorials

Your Dedicated Cedreo Success Manager

Once you subscribe to one of the paid plans, you get a dedicated Success Manager who will help you get your projects off the ground. And for every one of your projects, the Customer Success team is there to help – they are specialists in finding simple answers to complex problems!

We are always happy to talk to you and take on new challenges, so don’t hesitate to reach out to us.

In a few minutes, you will be amazed at the intuitivety of the drawing features.

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3 Ways to Contact the Customer Success Team

You can get in touch with your dedicated Success Manager by phone, chat or email – whichever is most convenient for you. Turnaround times are super-fast – we know you can’t afford to be kept waiting for an important answer.

phone support

Phone

Monday – Friday
9 a.m. – 5:30 p.m.
(Atlanta, Georgia time, GMT-4)

online chat

Online chat

From your Cedreo Workspace
Monday – Friday
9 a.m. – 5 p.m. (Atlanta, Georgia time)

Log In for Support
email support

Email

From the dashboard in your Cedreo workspace, you can contact your dedicated Success Manager directly.

Log in for support
Cedreo knowledge base

Online Resources to Learn Independently

Feel free to use the extensive resources available online and in your Cedreo workplace. Our comprehensive array of video and text tutorials will allow you to master Cedreo unbelievably quickly.

Check Out the Knowledge Base

Receive Regular Tips That Will Quickly Get You Up to Speed

Onboarding is smooth, seamless and fast – as soon as you activate your account, we will provide you with the step-by-step guide for creating your first drafts on Cedreo. The objective is to give you everything you need to get up and running, be productive, and have fun working with Cedreo… right from the start.

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Read What our Happy Customers Say About Cedreo

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“When looking for an EASY program to help me take my business to the next level I came across Cedreo. Their customer service, quick response, and attention to detail has put them at the TOP of my list.”

Janell Register Home Designer
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“Cedreo has been amazing customer service wise. Whether or not it was a support issue, or just general account questions they are always responsive and timely. They really make sure you are apart of the team and that your feedback is heard.”

Maria T. Senior Marketing Specialist / Real Estate

It’s easy to use.
But You Can Still Rely On the Cedreo Support team.

Because you shouldn’t have to figure it out all on your own.

Or contact us for help